Abstract: Today, the competition to improve service quality As a key strategic issue for organizations is well known. As regards Since the quality of discussion in almahdi hormozal aluminium semelter The basic And Methodology Has not been specifically evaluated. Method of data collection is A descriptive study Type of mensuration. Research community is Customer Finance in almahdi hormozal aluminim smelter. Including firest Administrative and other companies and second Personnel company and thired is Contractors. The results show that to look-out clientele Respectively, Speed. Secrecy, Stability and no need to track With frequency 3/922و ۳/۲۰۰ ،۴/۰۰۰ ،۴/۳۶۷ First and fourth are of utmost importance.
